Refund policy
All Seametal pieces are handcrafted to order and made specifically for you. Because each ring and bracelet is custom-made to your selected size and specifications, we do not accept returns or exchanges on made-to-order pieces.
Exceptions — Craftsmanship Issues If your piece arrives with a defect or flaw that makes it materially different from what you ordered, we will make it right. Please contact us within 7 days of delivery with:
- A description of the issue
- Photos clearly showing the flaw
We will repair, remake, or replace the piece at our discretion at no cost to you.
Please Note
- Natural variations in handcrafted metalwork are not considered flaws — they are part of what makes each piece one of a kind.
- Due to fluctuations in the precious metal market, pricing is subject to change without notice.
For questions, contact us before placing your order.